Facembrace products are warranted for 30 days from the purchase date that appears on the purchase receipt, whether they were purchased at a clinic or from the Facembrace online store.
Regardless of where the purchase was made, you must have expressly registered your Facembrace in order to be eligible for an exchange or refund. Register your purchase directly on the facembrace.com website.
In all cases, the care instructions provided at the time of purchase and in the user manual must be strictly followed in order for the warranty to apply.
We have dedicated ourselves to creating simple, innovative, and effective products with the goal of contributing to your well-being. We believe that well-being also means peace of mind.
During the Facembrace development phase, we’ve evaluated and tested numerous facial morphology combinations with multiple brands of breathing masks. However, it is possible that the Facembrace will not fit your specific facial morphology and mask brand combination.
Therefore, if you are not able to experience the benefits of the Facembrace to your complete satisfaction after a reasonable attempt to adapt to it, you will be entitled to a full refund.
Defects in workmanship
The Facembrace is warranted to be free from defects in workmanship. Any defective product may be exchanged for an equivalent product free of charge.